Private Medical Transport and Ambulance Booking Services in Hong Kong | Amber Medical 24/7 Booking and Immediate Support

As Hong Kong’s population continues to age, the demand for non-emergency ambulance transport services is steadily rising. However, due to limited resources in the public sector, it is often difficult to meet all cases requiring point-to-point medical transport. Amber Medical provides patient-centered non-emergency ambulance transportation, offering 24/7 booking services to help fill the service gap in Hong Kong's public healthcare system.

Why Choose Private Medical Transport Services?

Hong Kong’s public ambulance services handle over half a million non-emergency transport cases annually. However, due to heavy system load and limited medical resources, waiting times can often stretch for several hours. For patients with complex conditions or mobility issues, such delays can increase physical and emotional stress—or even the risk of deterioration.

Amber Medical offers point-to-point non-emergency ambulance services, such as direct transport between a patient’s home and hospital, or cross-border transfers at checkpoints like Shenzhen Bay. This provides patients with a more flexible and reassuring experience. Our professional team includes former paramedics, experienced nurses, and medical consultants—trusted and reliable.

Amber Medical’s Non-Emergency Transportation Services: 3 Key Benefits

When it comes to non-emergency care, peace of mind matters. Amber Medical ensures every journey is supported by professionalism, preparation, and compassion.

24/7 Ambulance Booking Process

Amber Medical operates with a dedicated scheduling system, making ambulance booking available 24 hours a day, 7 days a week. Unlike emergency dispatch services, which must prioritise life-threatening cases, Amber Medical allows families to plan in advance, helping reduce stress while ensuring punctual arrival for treatments, tests, or check-ups.

Private Medical Transport for All Needs

Amber Medical understands that every patient’s needs are unique, which is why we offer flexible and personalised medical transport services. Our wide-ranging services cover non-emergency medical support, cross-border transport between Hong Kong and Mainland China, and even international medical transfers. Whether for routine hospital visits or special medical escort missions, we tailor our services and deploy professional medical teams accordingly to ensure every journey is safe. 

Certified Medical Transport Companies’ Standards

Amber Medical’s team consists of experienced doctors, registered nurses, and paramedics. We carry out detailed pre-assessments for each medical transport case to precisely determine the required equipment and support. Depending on the patient’s condition, we can provide ventilators, cardiac monitors, and other specialised medical equipment. All transports are accompanied by qualified professionals, guaranteeing patient safety and health throughout the journey.

How to Book Our Non-Emergency Transportation Services

Booking Amber Medical’s non-emergency transport service is simple. Just contact us, and our professional team will carry out a comprehensive assessment. We will patiently communicate with the patient or family, understand the medical condition, destination, and timing. Then, Amber Medical will dispatch a medical team, arrange the ambulance, and prepare any necessary specialized medical equipment. We also strive to eliminate risks during transport to ensure that patients receive professional medical care throughout.

Amber Medical Case Study: Private Medical Transport

One of Amber Medical’s most meaningful cases involved a cross-border liver transplant transport. A student studying in Hong Kong, originally from Macau, urgently required a liver transplant in Guangzhou. Without local residency status, he couldn’t receive surgery in Hong Kong. But through rapid coordination between hospitals and immigration authorities, Amber Medical transported the critically ill patient to the Mainland on time.

Thanks to this coordinated effort, the patient underwent a successful transplant and has since been recovering. The case reflects Amber Medical’s belief that private medical transport isn’t just about logistics—it’s about saving lives and preserving dignity at the most critical times.

Choose the Right Private Medical Transport

Amber Medical is committed to offering comfortable, caring, and efficient professional medical escort services to meet the growing demand for healthcare transport. We have a dedicated non-emergency ambulance booking hotline to help you easily arrange safe and reliable medical transportation.

To learn more, please visit our medical escort services page or contact our professional team at any time—we are devoted to providing you with the most comprehensive support.

Amber Medical is proud to offer reliable, high-standard non-emergency transportation services to patients across Hong Kong and beyond. To learn more, visit our medical transfer services page or contact our team for personalised support.